I don’t know if anyone could ever convince me to re-review a restaurant, my first impression is typically good enough for me, and should be for everyone else. Even if you argue that I went to a location on an ‘off day’ I could really care less, if you are a professional and have opened a restaurant, there should be no such thing as an off day. I will however, go back to a place just for the pure enjoyment if it is good enough. Such is the case with Bachi Burger. I went many months ago, it’s been one of the best burgers I’ve had in Vegas to date and I’ve had many people ask to go there with me. I’ve been twice in the last two weeks, and I’m not sure if I’m glad I went back.
Since my first visit, they have finally added a few permanent, lit signs to the outside of the building so its presence is a little more noticeable. The décor hasn’t changed at all, with simple loose tables and chairs, plain white walls, and some Asian-inspired photos for sale. I went once for dinner in the middle of the week, and the other day again for lunch. Both times I was able to sit right away unlike the first time, but that’s about where the consistency stops. The night I went for dinner it was fairly busy, but our waitress helped us right away with drinks, and took our orders fairly promptly. I had pretty good company that night so I can’t remember how long our wait was for the actual food, but between the appetizer and burgers I don’t think it was too bad.
My lunch visit was far worse. The friend I was with didn’t quite know what she wanted to order right away, so after his first visit our waiter said he’d be back in a few minutes. I think we waited almost 20 minutes for him to return, and at least another 25 for our food to arrive once ordered. We sat down at 12:30pm in the middle of lunch, it was fairly busy but by the time we ordered the place had mostly cleared out so I didn’t see why it would take that long. Her unpreparedness aside, our entire lunch took almost an hour and a half from sitting down to finishing our meal, far too long for folks that typically have an hour lunch break around town. I’m not sure if this is a common occurrence during the day, but considering that two out of three meals I’ve eaten here were sub-par in the service category, I might be noticing a trend here.
The food itself is fantastic. Since having a Kiki burger on my first visit, I have since tried the Ronin burger and the Kalbi burger. Both burgers came out medium rare just as ordered, had all fresh, amazing toppings, and did not disappoint. The different combinations of kim chee, kalbi sauce, fried egg, and other Asian-inspired toppings are all succulent and the best examples of their flavor. I had the pickles during one meal which consisted of not your typical pickles, but pickled daikon, garlic, cauliflower and a few other items. It was delicious and different. Not too filling, but great flavor and a good prep for things to come. Both times I stuck to the parmesan and black truffle fries per request from my company at the table. The fries have great flavor, but during my most recent visit I had the chance to eat some of the fries with little seasoning on them near the bottom, and they weren’t too great on their own. Still, all of the fries I have seen and tried here are loaded with seasoning and great in flavor.
I’m not going to bother giving Bachi a new score, the burgers have been incredibly consistent and fantastic, but the service is just not what it should be from visit to visit. If you’re not on a lunch break or in a rush, it is well worth the visit and still in my opinion one of the best burgers you can have in town. If impeccable service is your thing, then you need to loosen up a bit and get in here to see what you’re missing out on. And if you are an employee of Bachi, please take note of my service comments. I’m sure you get slammed during lunch time and at dinner, but respect the hour-long lunch break and try to find ways to get your customers in and out of there with some efficiency.